Privacy Policy

This Privacy Policy explains how Alberga Moving Services collects, uses, and protects information from visitors to our website and from customers who request a quote or book a move with our Frederick, Maryland office.

Information We Collect

When you request a quote, contact our office, or book a move, we may collect your name, phone number, email address, moving dates, and the addresses involved in your move. If you call our office, basic call information may be recorded for scheduling and quality purposes.

Our website also collects standard technical information automatically, such as your browser type, device, approximate location, and pages visited, through cookies and analytics tools.

How We Use Your Information

We use the information you provide to prepare quotes, schedule crews, coordinate your move, and follow up afterward. We may also use your contact information to send a review request once a job is complete, or to share relevant updates about our moving services.

We do not sell your personal information to third parties, and we do not share your details with unrelated moving companies or lead-generation networks.

Cookies and Website Analytics

Our website uses cookies and similar technologies to understand how visitors use our site and to improve it over time. You can disable cookies through your browser settings, though some parts of the site may not function as smoothly as a result.

How Long We Keep Information

We keep move records for as long as reasonably needed for scheduling history, insurance claims, and our own recordkeeping, then remove information we no longer need to retain.

Sharing With Service Providers

We work with a small number of trusted service providers — including our scheduling software, payment processing, and review platforms such as Google, Yelp, Angi, Thumbtack, HomeAdvisor, and the BBB — who may receive limited information needed to do their job. These providers are not permitted to use your information for their own marketing.

Data Security

We take reasonable steps to protect the information we collect, including limiting access to staff who need it to do their jobs, such as our billing and insurance coordinator when handling a claim. No method of storage or transmission is completely secure, but we treat customer information carefully.

Your Choices

You can ask us to update or remove your contact information at any time by reaching out to our office. If you’d prefer not to receive a review request after your move, just let your estimator or our scheduling team know.

Children’s Privacy

Our services and website are directed at adults arranging a move, not children. We do not knowingly collect information from children.

Changes to This Policy

We may update this policy from time to time as our business or the law changes. The version posted on this page is always the current one.

Questions

If you have questions about this policy or how your information is handled, reach out to our office and we’ll be glad to help.